Satisfaction Means More to Us Than a Job Well Done

Here’s My Promise to YOU…

1. We promise you’ll find a “Shame-free Zone” in our office. We’ll never say, “how long has it been…?” “why did you wait so long…?” “You should have come in sooner…” Never.

2. We promise to make all your smile-restoring treatments a pleasant, almost dreamlike experience. WIth sedation dentistry I know we can offer a virtually pain-free experience with most patients having little to no memory of the entire procedure.

3. We guarantee to fix your smile as quickly as possible (often in 2 visits or less!) and we guarantee our work will last with our trademarked “5/15 smile warranty.”

Dr. Eric Jones

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What People Are Saying About Us Online

Excellent

Based on 529 reviews

DAVID ALTMAN

I am 73-years old and this is the greatest dental practice I have ever experienced. From the front office team of Colleen and Kimberly, to founder Dr. Eric W. Jones and partner, Dr. Katherine Copeland, these folks have to be the friendliest and most professional team in Georgia. Their demeanor is warm, professional, helpful and totally focused on their patients having a positive experience. I also had the pleasure today of having my teeth cleaned by Sarah, a terrific hygienist who not only did a great job taking xrays and cleaning--but also created a warm and inviting environment. Since a crown was in my future, I enjoyed meeting the newest member of the dental team, Dr. Caitlyn Long, a former United States Air Force captain with advanced training in implant, crowns, sedation and root canals. Like everyone at this practice, Dr. Long blends a welcoming personality with an impressive background. The Jones/Copeland waiting areas are large and beautifully decorated, complete with a Keurig Coffee Maker, soft drinks, snacks and bottled water. If you are looking for a new dentist and live in Hall, Gwinnett, Jackson or Barrow Counties, this is the first place you should visit. If you do, you won't be visiting anywhere else!

Kyle Fenner

10/10 stars for Jones & Copeland Smiles!!
Honestly 5 stars does not do this review justice.
All the ladies here are the most caring and professional I’ve ever seen. Everyone from Colleen up front always taking my calls, to Angela working with me to plan and help fix my mouth/teeth/smile, to Amy giving me the best cleaning my teeth/gums have ever seen, and finally to Laurie and Dr. Copeland!!
Laurie and Dr. Copeland did the most amazing job on my veneers and the absolute best job of making me feel very comfortable and welcomed into this great office!! I have always hated my teeth and hated more to smile, but the work the team did here for me changed me in the best way possible. My teeth and smile look better than I could’ve ever imagined. I feel and look like a whole new person and couldn’t be more grateful to J&C Smiles!! Honestly thought my mouth was beyond repair due to the damage of smoking and drinking for years, but they gave me something back I haven’t had in a long time, which was my confidence and courage to show my teeth while talking to people and taking pictures. I write this review not only for others to read and know that this is the only place I will go for any future work but I write this to the staff for always making me feel right at home and never judging the way my mouth/teeth looked. What they did here for me was truly a miracle and I couldn’t be happier with choosing JONES & COPELAND SMILES!!
Thank you truly for everything!!

Gary Teague

Dr. Long is the finest Dentist I’ve ever had in 55 years! In fact, every staff member I’ve met is superb! In my opinion, JC is the best of the best.

TurkeysandTiaras

I cannot express how monumental this experience was for me. I hadn’t been to the dentist in decades, and they made me feel so comfortable and were so kind and beyond any level of service I have ever received. The best medical experience I’ve ever had of any kind. Doctor Copeland, Natalie, and Kelly are top shelf providers.I consider them family. They changed my life.

Trent Wallis

Awesome team really makes going to the dentist a pleasure

Dennielle Stebbins

Dr. Caitlin Long at Jones & Copeland Smiles has been my lifesaver. I am grateful to her and her assistants for everything they have done for me through a major dental surgery and denture fitting process. I wish I could give her more than 5 stars. I was terrified of the dentist, before coming to her, and had to take a calming medication just to drive there. I do not have to take any calming medications to see Dr. Long. Now I am actually happy to go to my appointments because her demeanor is very calming and she has been truly the best dentist I have ever seen. She and her assistants are always making sure you are comfortable. Thank you Dr. Long!! I am so glad I found you and Jones and Copeland Smiles. Now I can smile, talk, and eat without pain and embarrassment.

Chris Wethington

I had an amazing experience with Dr. Copeland at Jones and Copeland Smiles! She did extensive dental work for me, and I couldn’t be more pleased with the results. From start to finish, she made sure I was completely comfortable and relaxed. The entire process was smooth and -surprisingly- painless. She’s incredibly skilled, gentle, and clearly takes pride in doing quality work.

The entire staff was also fantastic- friendly, professional, and welcoming. They really make the whole experience feel easy and stress free. I e always been a bit anxious about dental visits, but Dr. Copeland and her team have completely changed that for me. I highly recommend them to anyone looking for excellent dental care in a warm and supportive environment!

Kenneth Friedenberg

1 of the Best dental experiences in my lifetime
Amazing, thorough Dr Hanna from Egypt and his great assistant Gina. Not to forget about the great receptionist Colleen.

More reviews

Excellent 5 Based on 801 reviews and ratings based on Google, Facebook, Yelp.

Christina

I Was Crying in My Car…

"I had not been to the dentist probably for 8 years prior to coming to Jones & Copeland Smiles. I am the patient that was crying in the car and did not want to come in these doors whatsoever. But once I came in here, the staff was so warm and friendly and Dr. Jones was very sincere...and he does wonderful sedation, which can get you through anything, any procedure you have whatsoever.

Now, after all these implants, I have no problems coming here- It's like going shopping, almost now. They welcome you when they come in, they cater to your needs. I was the patient that said, "Do not make me sit in that chair and wait". Even though they give you a little medication in the morning to relax you, I said, "Please don't make me sit in that chair and get me back there as soon as possible because the tears will be coming" and they did exactly what I asked for. And the best part is, you go to sleep and you wake up and it"s all over. I'm turning 40, getting close to 40 and you know, 40 want to be 20 again.

So, I felt that it was time and to be honest, I was living in a lot of pain and it was important for me to have a beautiful smile again. Prior to getting all of my dental work done with Jones & Copeland Smiles, my smile would be more like this but now, my smile is like this and I have a lot more confidence in myself. I would tell people that are sitting at the chair, afraid to come in to the dentist that this is 100% the place to be. Dr. Jones will 100% take care of you. His staff will make every possible effort to make it easy for you and you need to get it done because it's worth it." - Christina

Ken

I Had Seen it Happen to Other People and to My Parents…

"My name is Ken and I've been a patient here at Jones & Copeland Smiles for about 4 years now. For many years, I had dealt with my teeth like I feel like a lot of my friends do and just fix as needed. I just let things go that shouldn't be let go and I finally got to the point where I felt like I really ought to try to do something proactive before I was left with some real problems and that's when I decided that I needed some serious repair done.

If we're talking about why I decided to get work done, it's like, I guess I'm more of a practical person and I kind of compared it to - I had an old furnace that I'd had for 25 years; I've been piecing and patching it together. So, I know that on that cold winter morning, that's when I was really going to have the problem and I've seen it happen to other people and my parents and I didn't want that extreme problem to happen all at one time. I knew it was coming, I had put off the expense as long as I felt like I could but then it became less of the expense and more of I want to improve my life and improve my appearance and I feel like that's what was accomplished with being here with Dr. Jones." - Ken

Joyce

I Had Gum Problems Due to Chemotherapy…

"My name is Joyce and I've been a patient of Dr. Jones for about a year. My teeth were discolored; I had a lot of gum problems due to chemotherapy and lost you a lot of strength in the teeth. So, they were in bad shape. Angela kind of walked me through everything and I felt really cared for and appreciated and just felt really at ease because my teeth were deteriorating, so I needed to have work done. Basically the whole top of my mouth was redone and I just feel really good about it.

I hated to smile, my pictures looked horrible and it was just really uncomfortable especially when I saw the pictures of them. You see yourself and it looks bad enough and then you see a photograph and then you really see how bad they are. I just wanted to be able to have a nice smile and have healthy teeth and healthy gums. Because I had fear and because I have a low threshold for pain especially in the mouth area, I was like, "Yeah put me out" and it was a breeze, I woke up and it was done.

I feel more confident, I don't feel ashamed of opening my mouth, I was floored and looking back at the before and after; it's like a totally different person." - Joyce